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c2cuser.co.uk is the unofficial site offering help and advice to users of the c2c rail service between Shoeburyness and London Fenchurch Street

c2c Fenchurch Street
Southend Central
c2c Class 357 Electrostar trains

The c2c rail line runs from London's Fenchurch Street to Shoeburyness in Essex. Stations served include: Thorpe Bay, Southend East, Southend Central, Westcliff-on-Sea, Chalkwell-on-Sea, Leigh-on-Sea, Benfleet, Pitsea, Basildon, Laindon, West Horndon, Stanford-le-Hope, East Tilbury, Tilbury Town, Grays, Chafford Hundred, Ockendon, Purfleet, Rainham, Dagenham Dock, Upminster, Barking and Limehouse.

c2c Timetable and Prices

If you need to find out the times of c2c trains, you can use the online timetable search offered by one of the following two companies:

Check the c2c train times and prices using this handy tool from thetrainline:


Book tickets with c2c

You can buy tickets on the day of travel from the c2c stations, but if you're able to book in advance, or your travelling from a long distance, you may be able to save by pre-booking online.

Try ticket brokers thetrainline.com, or RailEasy


c2c contact information

Email custrel@c2crail.co.uk

Tel General: 08457-678 765 (Mon-Fri 0800-2000, Sat 0800-1400)
Customer services: 0845 601 4873 (Mon-Fri 0830 to 1730). Also 01702-357 889
Helpline: 01702-357640
Season tickets: 08457-444422
Lost Property: 01702-357699

Fax 01702-357819


c2c Customer Services, Station Road, Cambridge CB1 2JW

c2c, Central House, Clifftown Road, Southend-on-Sea SS1 1AB

Web c2c Homepage
Live c2c Travel updates
Live Departures Board - Departures from Fenchurch Street
c2c Timetable

c2c history

Until July 2000, c2c Rail was known as LTS Rail (Standing for London, Tilbury and Southend).

In May 1996, LTS Rail entered the private sector. The LTS line dates back to 1855. Southend Station (now Southend Central), opened in 1856 with a steam service to London via Tilbury.


Other useful contacts

Southend Rail Travelers Association The Southend-on-Sea Railway Travelers' Association (SRTA) meets monthly to discuss issues relating to c2c services. Membership is £2 a year, or £5 for 3 years, which includes a newsletter. Current campaigns include better information for travelers and more frequent updates to the c2c website.
To become a member, send a cheque payable to Southend Railway Travelers Association, to:
Julia Bannister, 2 Picketts Close, Leigh-on-Sea, Essex SS9 4HP

Thurrock Rail User' Group Representing Stanford-le-Hope via Rainham and Chafford Hundred
Thurrock Rail Users' Group, PO Box 299, Grays RM17 6XQ
Contact: Pauline Cridland, Liaison Officer trug@btopenworld.com

Rainham Rail User' Group Susan Waters, 39 Mygrove Gardens, Rainham, Essex RM13 9QT

Rail Passenger's Committee Eastern regional branch of the national rail user's committee. Covers c2c. Worth checking their news section regularly.

National Rail information 08457 484950


Related sites

Trainpain Chat forums, and a place to complain online!

Thetrainline timetable thetrainline Online timetable, plus ability to search for the fastest or the cheapest route between UK rail stations. Pre-order tickets (no commission or postage costs!) for online savings.

Southend Travel Information for travelling Southenders

Rail travel news Information on receiving updated train travel information, including free tube news on your mobile


c2c News | c2c Problem Log | Visit Southend | Southend by Rail

Please note that this site is not affiliated to c2c in any way.